Call Now: (877) 760-8500 Design Your Greenhouse Partner Portal

Common areas of support include:

  • Answers to questions regarding product models, pricing, and availability
  • Outreach calls outlining the delivery process for new customers
  • Troubleshooting product assembly over the phone
  • Replacement parts (usually for smaller gardening products)

Whatever your needs, please feel free to get in touch!

Our Staff

Claudia

Customer Service Manager

Diane

Customer Service

Tyler

Customer Service

Alan

IT & Customer Support

Erwin

Accounting

Michael

Warehouse Operations Management

Greg

Data & Inventory

Jodie

Marketing

Meet the Owners

Kim Cook

CEO & President

Andrew Cook

VP of Marketing & Sales

Meet Kim and Andrew

Kim and Andrew Cook, the dynamic founders of Exaco, bring a wealth of expertise and passion to the gardening industry.

Andrew, a native of Rotterdam, studied agricultural economics and is a graduate of the Royal Agricultural University in England, Texas A&M University, and Cornell University. Andrew utilizes his European roots and business connections to bring innovative products to the American market. His commitment to environmental preservation and sustainable gardening practices is a driving force behind Exaco’s business.

Kim, who wrote on business issues during her two decades with the Austin American Statesman, keeps Exaco organized behind the scenes. She oversees local outreach efforts, coordinates public and private partnerships, and assists in the day-to-day oversight of operations.

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