Privacy Policy

Effective Date: July 20,2026

Exaco Trading Company (“Exaco,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website at www.exaco.com (“Website”).

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

Depending on how you interact with our Website, we may collect:

Information You Provide

Name
Email address
Phone number
Company name
Billing and shipping address
Payment information (processed securely by our payment provider)
Information submitted through contact forms or customer service inquiries

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the Website
Referral source
General geographic location
Cookie identifiers and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Respond to inquiries
Provide customer support
Improve our products and services
Analyze Website performance
Personalize your experience
Detect fraud and maintain Website security
Comply with legal obligations
Send marketing communications when you have opted in

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to improve functionality, analyze Website traffic, remember user preferences, and support marketing efforts.

These cookies may include:

Essential cookies necessary for Website functionality
Performance and analytics cookies
Functional preference cookies
Advertising or marketing cookies, where applicable

You can manage your cookie preferences using the cookie consent banner and preference center available on our Website. You may also control cookies through your browser settings.

Disabling certain cookies may affect Website functionality.

Analytics

We may use analytics services, including Google Analytics, to better understand how visitors use our Website.

These services collect information such as pages viewed, time spent on the site, referral sources, and general location information.

Google Analytics may use cookies and similar technologies to collect this information.

Marketing Communications

If you subscribe to our newsletter or request marketing communications, we may send updates regarding products, promotions, and company news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Information

We do not sell your personal information.

We may share information with trusted third-party service providers that assist us in operating our business, including:

Payment processors
Shipping providers
Website hosting providers
Email marketing providers
Analytics providers
Customer service platforms

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state or country of residence, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, subject to legal obligations
Request a copy of your personal information
Withdraw consent where applicable
Opt out of certain processing activities

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

To exercise your privacy rights, please contact us using the information below.

Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will delete it promptly.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Exaco Trading Company
16001 Impact Way
Pflugerville, TX 78660
(877) 760-8500