Common areas of support include:
- Answers to questions regarding product models, pricing, and availability
- Outreach calls outlining the delivery process for new customers
- Troubleshooting product assembly over the phone
- Replacement parts (usually for smaller gardening products)
Whatever your needs, please feel free to get in touch!
General Manager
Scott Richey
Our Staff
Claudia
Diane
Tyler
Alan
Erwin
Michael
Greg
Jodie
Meet the Founders
Kim Cook
Kim Cook
Kim Tyson Cook spent two decades writing on business issues for the Austin American-Statesman before bringing her experience, curiosity, and gift for connecting with people to Exaco. Through the years, she has kept handwritten notes, stayed in touch with greenhouse owners, and remembered the stories and details behind gardens across the country. Whether finding a long-buried resource, recalling the history of a greenhouse, or reconnecting with a customer from years ago, Kim has helped turn Exaco from a company into a community.
Andrew Cook
Andrew Cook
Andrew, a native of Rotterdam, studied agricultural economics and is a graduate of the Royal Agricultural University in England, Texas A&M University, and Cornell University. Drawing on his European roots, industry knowledge, and longstanding business relationships, Andrew brought innovative European products to the American market and has been at the heart of making Exaco what it is today. His passion for environmental preservation, quality products, and sustainable gardening has made Exaco a trusted source for gardeners for more than 38 years.