Common areas of support include:
- Answers to questions regarding product models, pricing, and availability
- Outreach calls outlining the delivery process for new customers
- Troubleshooting product assembly over the phone
- Replacement parts (usually for smaller gardening products)
Whatever your needs, please feel free to get in touch!
Our Staff
Claudia
Customer Service Manager
Diane
Customer Service
Tyler
Customer Service
Alan
IT & Customer Support
Erwin
Accounting
Michael
Warehouse Operations Management
Greg
Data & Inventory
Jodie
Marketing
Meet the Owners
Kim Cook
CEO & President
Kim Cook
CEO & President
Kim Tyson Cook, who wrote on business issues during her two decades with the Austin American Statesman, keeps Exaco organized behind the scenes. She oversees local outreach efforts, coordinates public and private partnerships, and assists in the day-to-day oversight of operations.
Andrew Cook
VP of Marketing & Sales
Andrew Cook
VP of Marketing & Sales
Andrew, a native of Rotterdam, studied agricultural economics and is a graduate of the Royal Agricultural University in England, Texas A&M University, and Cornell University. Andrew utilizes his European roots and business connections to bring innovative products to the American market. His commitment to environmental preservation and sustainable gardening practices is a driving force behind Exaco’s business.